The way customers search for local businesses has changed dramatically over the past decade. Instead of relying on newspaper advertisements or traditional word-of-mouth recommendations, most consumers now begin their buying journey with an online search. Whether they need a nearby restaurant, a trus

The online search experience is changing faster than ever. Traditional search engines still play a major role, but AI platforms like ChatGPT, Google AI Overviews, and Bing Copilot are now influencing how users discover businesses, services, and solutions. This shift means companies must think beyond